Sent Emails

The following email was sent on January 16, 2026.

Subject Line: Exclusive AI Webinar with Dr. Peter C. Fritz and ABELDent v15

Dear ABELDent Customer,

Join Dr. Peter C. Fritz for our free CE friendly online session: “The AI Advantage: Transforming Dental Practice in the Digital Age” on January 27 at 6:15 PM EST for a 90 minute presentation including Q&A.

A headshot of Dr. Peter Fritz.
Dr. Peter C. Fritz, BSc, DDS, PhD (Perio), FRCD(C), MBA, LLM (Innovation Law & Tech), LLM (Canadian Law)

You will learn about:

  • AI Fundamentals and Applications in Dentistry
  • Data Governance and Privacy Principles
  • Navigating Ethical and Regulatory Considerations

Please attend the live webinar. It will not be recorded. Feel free to share this email with your colleagues to invite them to attend.

As we look ahead to Dr. Fritz’s webinar, we’re excited to share how ABELDent is harnessing these very advancements. The insights and strategies discussed will ensure that our development roadmap aligns with the real-world needs, challenges and opportunities facing dental practices today.

Building on Dr. Fritz’s guidance, our upcoming AI initiatives include:

  • ABELDent Scribe for AI assistance in clinical documentation
  • AI Radiograph Analysis to support diagnostic accuracy
  • AI Reception for self-booking and ensuring calls are not missed
  • Secure API access for select third-party software vendors

Congratulations on your decision to update your pre-15 version to ABELDent v15! It is available in two variants – Cloud and Local Plus. Both choices have an identical look and feel and represent important advances in terms of functionality, usability, and security over your current ABELDent version.

We strongly recommend the Cloud version for its unmatched security and resilience against today’s emerging AI-driven cyber threats – risks that remain unknown, unpredictable and potentially severe. To safeguard your practice, we are taking proactive measures:

  1. ABELDent Cloud on Microsoft Azure – Built on one of the most secure platforms in the world.
  2. Collaboration with IT Vendors & MSPs – We work closely with dental-focused IT and Managed Service Providers to ensure maximum protection. Please share your IT vendor’s details so we can coordinate directly with them to help us help you.
  3. Cybersecurity Training – Beyond technical security, people-focused attacks (phishing, pretexting, and business emails with viruses) remain the leading cause of breaches. We are starting to offer training modules and live webinars to help your team spot and stop these tactics. Watch your inbox for dates and registration details.

PCS delivers automated messaging, two-way texting, and a full suite of web-enhanced capabilities – all designed to work natively with ABELDent Cloud. This eliminates the need for third-party applications to directly access your database, helping you avoid unnecessary risks, technical complications, and additional subscription costs.

Important Security Notice
Please ignore if you are not using and not considering third-party patient communication solutions.

Given the rapid growth of AI-driven cyber threats, we are increasingly concerned about third-party communication systems that require read/write access to your ABELDent database. Please note that we do not, and have never had, any operational business relationship with vendors that access your data without a secure API provided by us. If you are using such third-party products, your patient data is increasingly at risk. To read from and write to an ABELDent database, these products, which may have good intentions, create access points that malicious third parties can also leverage. This level of access increases the likelihood that attackers can extract patient information, resulting in serious privacy breaches. While your practice is ultimately and totally responsible for safeguarding patient data, we are concerned about the heightened risks posed by third-party systems and the potential impact on your operations, compliance, reputation and the life of your practice. We can provide the best possible protection if you do not allow any third-party access to your data. However, with your formal approval and recognition of the incremental risk, we can provide secure API access to qualified third-party software vendors.

Special Upgrade Offer:

  • If your pre-v15 version includes ABELDent Portal, you pay nothing extra – a 100% discount on the regular $150/month cloud cost.
  • If your version does not include Portal, the upgrade to Cloud with PCS is $150/month – a 66% discount compared to the combined regular price of $450/month for Microsoft Azure hosting and PCS.

If internet bandwidth is a concern, contact us for low-bandwidth cloud solutions. While Local Plus remains an option, please note that your team and IT provider will bear full responsibility for data security.

Thank you for trusting us as your partner in practice success!

Francine Lukan
Implementation Project Manager
1-800-267-ABEL (2235) Ext. 319

ID: Updates in Progress Jan 2026 v2

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