Why is it important to remain on Software Maintenance?
Software Maintenance provides updates and other services to support ABELDent and meet its users’ changing needs. Software Maintenance is to be held continually, as updates and other services may be required at any time and require ongoing time and cost to make available.
Software Maintenance ensures you receive:
- Software updates and enhancements
- Ongoing telephone support and training
- Unlimited number of Provider Authorization Codes
- Fee guides and regulatory updates
- Support for third-party systems (e.g., CDANet 4, ITRANS 2.0, CDCP)
- Transfer of ABELDent Software license
To ensure fairness across all clients, active Software Maintenance is required to access these benefits. Therefore, the above services will no longer be available at any cost to non-maintenance or unauthorized users.
Important Compliance Note
- If you use ABELDent under a purchase license (ID Prefix C0), and you discontinue Software Maintenance, you will no longer receive Auto-updates to ABELDent software.
- If you wish to renew your agreement in future, you will be required to pay the cost of Software Maintenance for the entire period since your cancellation date, as well as a $95 administration fee.
We appreciate your prompt attention and look forward to continuing to support your practice.
Sincerely,
ABELDent Team
